top of page

Terms and Conditions

20201226_225837.jpeg
The Nut by Lisa Grindle
20190614_212828.jpeg

Terms and Conditions

 

1. Introduction and Business Details

  • Identify our business: Everything We Love Today  ("we," "us," or "our"), Australian Business Number: 41378070139.

  • Accept our terms: By browsing our website and purchasing our products, you agree to comply with these Terms and Conditions.

​

2. Ethical Standards and Sustainability

  • Commit to the environment: We actively minimise waste by operating a made-to-order model, creating new items only when a customer places an order.

  • Promote circular fashion: Our curation and sale of second-hand clothing gives existing garments a second life, keeping textiles out of Australian landfills.

  • Support ethical sourcing: We strive to choose materials, packaging, and supply chain partners that prioritise fair labour conditions and environmental responsibility.

  • Value creative integrity: Every piece of art sold on this platform is an authentic design, created with respect for artistic copyright and creative communities.

 

3. Made-to-Order and Custom Items

  • Understand the process: Our new clothing and art items are made-to-order specifically for you.

  • Allow production time: Production begins after payment clearance. Please allow 4-6 weeks for creation before posting - customers will be provided approximate time frames and updates. 

​

4. Shipping and Delivery

  • Postage is charged at 12.00 per standard order across Australia.

  • Track your package: All orders are dispatched via Australia Post with tracking numbers provided to your email.

  • Expect delivery timelines: Delivery typically takes 5 to 7 business days, depending on your delivery area. 

  • We can negotiate express shipping: Express post options can be negotiated prior to purchase, depending entirely on the size and fragility of the art item.

 

5. Change-of-Mind Returns Policy

  • New and made-to-order items: You may return new items for a change-of mind store credit or refund within 14 days of delivery.

  • Cover return postage: The customer is responsible for paying all return shipping costs for change-of-mind returns.

  • Return original condition: Items must be returned in the original condition to qualify for a return. New items must still have tags intact and be unwashed.

  • Second-hand items: All second-hand clothing sales are final. We do not accept returns or exchanges for change-of-mind on second-hand items.

 

6. Faulty Items and Consumer Guarantees

  • Protect your rights: Our products come with guarantees that cannot be excluded under the Australian Consumer Law.

  • Handle faulty goods: If any item (new or second-hand) arrives majorly faulty, damaged, or misdescribed, you are entitled to a replacement or a full refund.

  • Report the damage: Contact us on our email within 7 days of delivery with photos of the fault to arrange a solution.

​

7. Intellectual Property

  • Protect our art: All artwork, custom made clothing designs, specified photography, images, videos and music on this website are the intellectual property of Everything We Love Today.    

  • Art we sell on consignment is the intellectual property of the artist and we have permission to display images and information relating to the artists work. 

  • Prohibit unauthorised use: You may not copy, reproduce, or resell our designs or art work without our express written permission.

​

bottom of page