Terms and Conditions

The Nut by Lisa Grindle

Terms and Conditions
1. Introduction and Business Details
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Identify our business: Everything We Love Today ("we," "us," or "our"), Australian Business Number: 41378070139.
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Accept our terms: By browsing our website and purchasing our products, you agree to comply with these Terms and Conditions.
2. Ethical Standards and Sustainability
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Commit to the environment: We actively minimise waste by operating a made-to-order model, creating new items only when a customer places an order.
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Promote circular fashion: Our curation and sale of second-hand clothing gives existing garments a second life, keeping textiles out of Australian landfills.
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Support ethical sourcing: We strive to choose materials, packaging, and supply chain partners that prioritise fair labour conditions and environmental responsibility.
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Value creative integrity: Every piece of art sold on this platform is an authentic design, created with respect for artistic copyright and creative communities.
3. Made-to-Order and Custom Items
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Understand the process: Our new clothing and art items are made-to-order specifically for you.
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Allow production time: Production begins after payment clearance. Please allow 4-6 weeks for creation before posting - customers will be provided approximate time frames and updates.
4. Shipping and Delivery
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Postage is charged at 12.00 per standard order across Australia.
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Track your package: All orders are dispatched via Australia Post with tracking numbers provided to your email.
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Expect delivery timelines: Delivery typically takes 5 to 7 business days, depending on your delivery area.
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We can negotiate express shipping: Express post options can be negotiated prior to purchase, depending entirely on the size and fragility of the art item.
5. Change-of-Mind Returns Policy
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New and made-to-order items: You may return new items for a change-of mind store credit or refund within 14 days of delivery.
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Cover return postage: The customer is responsible for paying all return shipping costs for change-of-mind returns.
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Return original condition: Items must be returned in the original condition to qualify for a return. New items must still have tags intact and be unwashed.
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Second-hand items: All second-hand clothing sales are final. We do not accept returns or exchanges for change-of-mind on second-hand items.
6. Faulty Items and Consumer Guarantees
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Protect your rights: Our products come with guarantees that cannot be excluded under the Australian Consumer Law.
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Handle faulty goods: If any item (new or second-hand) arrives majorly faulty, damaged, or misdescribed, you are entitled to a replacement or a full refund.
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Report the damage: Contact us on our email within 7 days of delivery with photos of the fault to arrange a solution.
7. Intellectual Property
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Protect our art: All artwork, custom made clothing designs, specified photography, images, videos and music on this website are the intellectual property of Everything We Love Today.
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Art we sell on consignment is the intellectual property of the artist and we have permission to display images and information relating to the artists work.
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Prohibit unauthorised use: You may not copy, reproduce, or resell our designs or art work without our express written permission.